IRCW: FAQ
Frequently Asked Questions
Welcome to our FAQ page, where we’ve compiled answers to the most common questions about Ice Rink Canary Wharf. Whether you’re planning your visit, curious about our facilities, or need help with booking, you’ll find all the essential information here. If you can’t find what you’re looking for, don’t hesitate to reach out to us directly.
Top 3 FAQ
Ice skating is a sport with inherent risks. Guests skate at their own risk.
Tickets are non-exchangeable and non-refundable.
Ticket holders under the influence of alcohol will not be permitted on the rink.
For more information please visit our Code of Conduct Page.
We reserve the right to refuse entry to and/or ask people to leave the event in reasonable circumstances, including without limitation for health and safety or licensing reasons, if you behave in a manner which has or is likely to affect the enjoyment of other persons at the event; if you use threatening, abusive or insulting words or mannerisms; if, in our reasonable opinion, you are acting under the influence of alcohol or drugs; if you are unable, when required, to produce proof of identity or age; if you don’t listen to our staff; if you breach these terms; or if your ticket is void.
Sessions & Tickets
Ice skating is a sport with inherent risks. Guests skate at their own risk.
Tickets are non-exchangeable and non-refundable.
Ticket holders under the influence of alcohol will not be permitted on the rink.
For more information please visit our Code of Conduct Page.
We reserve the right to refuse entry to and/or ask people to leave the event in reasonable circumstances, including without limitation for health and safety or licensing reasons, if you behave in a manner which has or is likely to affect the enjoyment of other persons at the event; if you use threatening, abusive or insulting words or mannerisms; if, in our reasonable opinion, you are acting under the influence of alcohol or drugs; if you are unable, when required, to produce proof of identity or age; if you don’t listen to our staff; if you breach these terms; or if your ticket is void.
Refunds & Ticket Transfers
Ice skating is a sport with inherent risks. Guests skate at their own risk.
Tickets are non-exchangeable and non-refundable.
Ticket holders under the influence of alcohol will not be permitted on the rink.
For more information please visit our Code of Conduct Page.
We reserve the right to refuse entry to and/or ask people to leave the event in reasonable circumstances, including without limitation for health and safety or licensing reasons, if you behave in a manner which has or is likely to affect the enjoyment of other persons at the event; if you use threatening, abusive or insulting words or mannerisms; if, in our reasonable opinion, you are acting under the influence of alcohol or drugs; if you are unable, when required, to produce proof of identity or age; if you don’t listen to our staff; if you breach these terms; or if your ticket is void.
More FAQs
Ice skating is a sport with inherent risks. Guests skate at their own risk.
Tickets are non-exchangeable and non-refundable.
Ticket holders under the influence of alcohol will not be permitted on the rink.
For more information please visit our Code of Conduct Page.
We reserve the right to refuse entry to and/or ask people to leave the event in reasonable circumstances, including without limitation for health and safety or licensing reasons, if you behave in a manner which has or is likely to affect the enjoyment of other persons at the event; if you use threatening, abusive or insulting words or mannerisms; if, in our reasonable opinion, you are acting under the influence of alcohol or drugs; if you are unable, when required, to produce proof of identity or age; if you don’t listen to our staff; if you breach these terms; or if your ticket is void.
Code of Conduct
Ice skating is a sport with inherent risks. Guests skate at their own risk.
Tickets are non-exchangeable and non-refundable.
Ticket holders under the influence of alcohol will not be permitted on the rink.
For more information please visit our Code of Conduct Page.
We reserve the right to refuse entry to and/or ask people to leave the event in reasonable circumstances, including without limitation for health and safety or licensing reasons, if you behave in a manner which has or is likely to affect the enjoyment of other persons at the event; if you use threatening, abusive or insulting words or mannerisms; if, in our reasonable opinion, you are acting under the influence of alcohol or drugs; if you are unable, when required, to produce proof of identity or age; if you don’t listen to our staff; if you breach these terms; or if your ticket is void.