We reserve the right to refuse entry to and/or ask people to leave the event in reasonable circumstances, including without limitation for health and safety or licensing reasons, if you behave in a manner which has or is likely to affect the enjoyment of other persons at the event; if you use threatening, abusive or…
Ice skating is a sport with inherent risks. Guests skate at their own risk. Tickets are non-exchangeable and non-refundable. Ticket holders under the influence of alcohol will not be permitted on the rink. For more information please visit our Code of Conduct Page.
Please note that no bags are permitted on the ice, so we encourage you to only bring the essentials with you. All bags (handbags, rucksacks, man-bags, purses etc.) must be placed in the lockers provided. You will be able to use a £1.00 coin in our lockers. If you don’t have a £1.00 coin for…
Please make sure you arrive at the ice rink at least 25 minutes before your skating session is due to start. This will allow enough time to get the correct size skates and store your personal belongings. During busy periods (Monday to Friday after 17:00 and Saturday & Sunday after 12:00), we recommend arriving up…
The available ice skates range from children’s size 8 (EU25) to adults size 15 (EU52), and skate hire is included in your ticket price.
To make your visit as enjoyable as possible, we recommend that your clothing is suitable for your time on the ice and the weather. We advise wearing trousers or tracksuit bottoms as these will dry quicker than denim if you get wet. Please bring long socks, a warm waterproof jacket, gloves and a hat ready…
If your child requires a skate aid (Penguin or Snowman), then head to the Customer Service office; otherwise, you can go straight to the scanning point and then into the skate exchange to get your skates on. Ensure all belongings are secured in the lockers provided, and make your way to the scanning point, presenting…
Ice Rink Canary Wharf has a capacity of 325 per session.
There’s little chance of general bad weather cancelling play with our magnificent roof, lit up by the glow of our magnificent lighting display and our shimmering giant mirror ball, so come rain or shine, the British weather won’t stop this year’s fun winter day out. We want you to be able to enjoy your skate…
For safety reasons, all children between the ages of 4-12 must be accompanied by an adult/teen skater who is 13 years old or over. There is no height restriction to skate; however, we recommend hiring a skate aid for children. Hire a Penguin for children up to 1.2m in height to help them find their…
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