Can I buy tickets on the day?

Yes, of course, you can purchase tickets on the day. Please note that tickets are only available to buy online, and we run a cashless business, so please do not offer cash to any staff member. We will likely be very busy during the season, so to avoid disappointment, we recommend booking in advance, through…

Can I buy a concession ticket?

Concession tickets are available to recipients of Universal Credit, Pension Credit, full-time students, NHS or Emergency Services workers and disabled visitors claiming Personal Independence Payment (PIP). The concessionary rate is 15% off full price tickets on all sessions, a unique code is now published on the ticketing page. Concession ticket holders will be requested to…

Can I book a skating lesson?

Yes, whether you want to master a Biellmann spin or just learn to stand up – individual ice skating lessons on specific sessions, should be available from December, subject to availability with our dedicated British Ice Skating Association (formally known as NISA) qualified coaches. Details and booking information will be available from October 2024. If…

Can I use my own skates?

Skaters are welcome to bring their own skates, please note this will not alter the price of your ticket. Speed Skates are not permitted on the ice, and organisers reserve the right not to allow a person to use their own skates if they decide that they are not suitable. We do not sharpen personal…