IRCW: FAQ
Frequently Asked Questions
Welcome to our FAQ page, where we’ve compiled answers to the most common questions about Ice Rink Canary Wharf. Whether you’re planning your visit, curious about our facilities, or need help with booking, you’ll find all the essential information here. If you can’t find what you’re looking for, don’t hesitate to reach out to us directly.
Top 3 FAQ
You will be unable to transfer your booked session time. If any session is cancelled or curtailed, ticket holders will be offered an alternative session (subject to availability). In the unlikely event that the venue manager deems it necessary to close the rink, alternative sessions will be offered subject to availability.
We do not offer refunds on any purchased tickets. If any session is cancelled or curtailed, ticket holders will be offered an alternative session (subject to availability). In the unlikely event that the venue manager deems it necessary to close the rink, alternative sessions will be offered subject to availability. If you have been removed from the ice rink or venue for inappropriate behaviour, you will not be offered a refund or an alternative session.
Sessions & Tickets
You will be unable to transfer your booked session time. If any session is cancelled or curtailed, ticket holders will be offered an alternative session (subject to availability). In the unlikely event that the venue manager deems it necessary to close the rink, alternative sessions will be offered subject to availability.
We do not offer refunds on any purchased tickets. If any session is cancelled or curtailed, ticket holders will be offered an alternative session (subject to availability). In the unlikely event that the venue manager deems it necessary to close the rink, alternative sessions will be offered subject to availability. If you have been removed from the ice rink or venue for inappropriate behaviour, you will not be offered a refund or an alternative session.
Refunds & Ticket Transfers
You will be unable to transfer your booked session time. If any session is cancelled or curtailed, ticket holders will be offered an alternative session (subject to availability). In the unlikely event that the venue manager deems it necessary to close the rink, alternative sessions will be offered subject to availability.
We do not offer refunds on any purchased tickets. If any session is cancelled or curtailed, ticket holders will be offered an alternative session (subject to availability). In the unlikely event that the venue manager deems it necessary to close the rink, alternative sessions will be offered subject to availability. If you have been removed from the ice rink or venue for inappropriate behaviour, you will not be offered a refund or an alternative session.
More FAQs
You will be unable to transfer your booked session time. If any session is cancelled or curtailed, ticket holders will be offered an alternative session (subject to availability). In the unlikely event that the venue manager deems it necessary to close the rink, alternative sessions will be offered subject to availability.
We do not offer refunds on any purchased tickets. If any session is cancelled or curtailed, ticket holders will be offered an alternative session (subject to availability). In the unlikely event that the venue manager deems it necessary to close the rink, alternative sessions will be offered subject to availability. If you have been removed from the ice rink or venue for inappropriate behaviour, you will not be offered a refund or an alternative session.
Code of Conduct
You will be unable to transfer your booked session time. If any session is cancelled or curtailed, ticket holders will be offered an alternative session (subject to availability). In the unlikely event that the venue manager deems it necessary to close the rink, alternative sessions will be offered subject to availability.
We do not offer refunds on any purchased tickets. If any session is cancelled or curtailed, ticket holders will be offered an alternative session (subject to availability). In the unlikely event that the venue manager deems it necessary to close the rink, alternative sessions will be offered subject to availability. If you have been removed from the ice rink or venue for inappropriate behaviour, you will not be offered a refund or an alternative session.