FAQ
Frequently Asked Questions
Welcome to our FAQ page, where we’ve compiled answers to the most common questions about Ice Rink Canary Wharf. Whether you’re planning your visit, curious about our facilities, or need help with booking, you’ll find all the essential information here. If you can’t find what you’re looking for, don’t hesitate to reach out to us directly.
Top 3 FAQ
Skaters are welcome to bring their own skates, please note this will not alter the price of your ticket. Speed Skates are not permitted on the ice, and organisers reserve the right not to allow a person to use their own skates if they decide that they are not suitable. We do not sharpen personal ice skates.
For safety reasons, all children between the ages of 4-12 must be accompanied by a skater who is 13 years old or over. There is no height restriction to skate, however, we recommend hiring a skate aid for children to help them find their feet on the ice. For more information about hiring skate aids, please visit our Ice Skating Aids.
Sessions & Tickets
Skaters are welcome to bring their own skates, please note this will not alter the price of your ticket. Speed Skates are not permitted on the ice, and organisers reserve the right not to allow a person to use their own skates if they decide that they are not suitable. We do not sharpen personal ice skates.
For safety reasons, all children between the ages of 4-12 must be accompanied by a skater who is 13 years old or over. There is no height restriction to skate, however, we recommend hiring a skate aid for children to help them find their feet on the ice. For more information about hiring skate aids, please visit our Ice Skating Aids.
Refunds & Ticket Transfers
Skaters are welcome to bring their own skates, please note this will not alter the price of your ticket. Speed Skates are not permitted on the ice, and organisers reserve the right not to allow a person to use their own skates if they decide that they are not suitable. We do not sharpen personal ice skates.
For safety reasons, all children between the ages of 4-12 must be accompanied by a skater who is 13 years old or over. There is no height restriction to skate, however, we recommend hiring a skate aid for children to help them find their feet on the ice. For more information about hiring skate aids, please visit our Ice Skating Aids.
More FAQs
Skaters are welcome to bring their own skates, please note this will not alter the price of your ticket. Speed Skates are not permitted on the ice, and organisers reserve the right not to allow a person to use their own skates if they decide that they are not suitable. We do not sharpen personal ice skates.
For safety reasons, all children between the ages of 4-12 must be accompanied by a skater who is 13 years old or over. There is no height restriction to skate, however, we recommend hiring a skate aid for children to help them find their feet on the ice. For more information about hiring skate aids, please visit our Ice Skating Aids.
Code of Conduct
Skaters are welcome to bring their own skates, please note this will not alter the price of your ticket. Speed Skates are not permitted on the ice, and organisers reserve the right not to allow a person to use their own skates if they decide that they are not suitable. We do not sharpen personal ice skates.
For safety reasons, all children between the ages of 4-12 must be accompanied by a skater who is 13 years old or over. There is no height restriction to skate, however, we recommend hiring a skate aid for children to help them find their feet on the ice. For more information about hiring skate aids, please visit our Ice Skating Aids.
Ready to Swap Questions for Skates?
Now that everything’s crystal clear (or at least as clear as a freshly resurfaced rink), it’s time to stop wondering and start planning. Whether you're booking a session, grabbing your tickets, or sniffing out a cracking offer — we’ve got you covered.