Do I need to do anything before I arrive?

Please check your tickets to make sure that they are for the correct date and time, and that you have the correct number of tickets.

If the date, time or quantity are not what you expected, please contact us as soon as possible on (0)207 418 2423, quoting your reference number.  

Please note our phone is only available during business hours from 21st October 2023. Please be advised that during peak times, our lines are extremely busy, and it may be quicker for you to contact the team via our Contact Us form.