I have booked my ticket in advance, what do I do when I arrive?

If your child requires a skate aid (Penguin), head to the customer service desk; otherwise, you can go straight to the scanning point and into the skate exchange to get your skates on.

Our system will allow you to enter up to 30 minutes before the start of your session. If you are earlier than 30 minutes, please feel free to visit The Grandstand Bar for refreshments and watch the other skaters.