When should I arrive?

Please make sure you arrive at the ice rink at least 25 minutes before your skating session is due to start. This will allow enough time to get the correct size skates and store your personal belongings. During busy periods (Monday to Friday after 17:00 and Saturday & Sunday after 12:00), we recommend arriving up to 30 minutes before your session starts.

If you arrive late, you will be allowed on the ice, but you may not have your entire skating session and can only stay for the remainder of your booked session.
Please note that all sessions are 45 minutes.

Tickets are only valid for the date and session time booked. Tickets are not transferable or refundable.