Associations and Memberships

We are proud members of the Ice Rink Managers Association (IRMA), and we subscribe to and follow the guidance of the British Ice Skating and The Purple Guide

What is the ice rink size/capacity?

Ice Rink Canary Wharf has a capacity of 360 per session.

Are there places near the ice rink to do my Christmas shopping?

Yes, there are a number of shopping malls close by with many popular retailers and restaurants, please visit www.canarywharf.com/shops-services for more details.

What do I do if I’ve lost something during my visit?

If you think you may have lost something during your visit, please visit the Customer Service office as soon as possible. If you’ve already left Canary Wharf, please visit our Contact Us page to fill out a form.

Are there toilets at the ice rink?

Yes, there are toilets just outside of the venue, so you’ll need to take your skates off and put on your shoes. Please visit the Customer Services office if you need help locating them.

Is there wheelchair access?

Wheelchair users have full access to the venue and manual wheelchair access to the ice rink. For all electric wheelchairs or other requirements, please contact us prior to your visit for more information.

We also host dedicated wheelchair user sessions at Ice Rink Canary Wharf, the tickets for these are already available on our website.

Please note that wheelchair users must be accompanied on the ice by a competent skater – the accompanying carer skates for free. To book a carer ticket or if you have any other questions with regards wheelchair users, please email [email protected] and we will get back to you as soon as possible.

Can I bring my friends to watch?

Spectators are welcomed at Ice Rink Canary Wharf free of charge.

They can watch from The Grandstand Bar, which has a fantastic rinkside view.

Can I take photographs?

You can take photographs for personal use; for health and safety reasons, selfie sticks, large cameras, video cameras or audio recording devices are not allowed on the ice. The use of tripods is not permitted anywhere on-site for safety reasons.

Should you have professional filming and photography enquiry, please be aware prior approval is required in writing from the Ice Rink Canary Wharf Marketing team, and a permit has been granted.

Should you wish to make a professional film or photography enquiry pertaining to Ice Rink Canary Wharf or The Grandstand Bar, please complete the filming application form.

Please Note: Due to the high number of enquiries we receive, each request will take at least 48 hours for the team to review upon receiving the filming application form.

Is there somewhere to buy refreshments before or after skating?

Yes, make the most of your visit to Canary Wharf by joining us at The Grandstand Bar, which has been transformed into an alpine-themed ‘apre-ski bar’ the perfect location for your pre or post skate beverages. Warm up with an indulgent hot chocolate, or sip an ice cold beer & sample wines from around the world. I’ts the perfect spot to warm up or cool down after your ice skating experience, or secure your position in the best spectators spot in the Wharf.

What happens in bad weather?

There’s little chance of general bad weather cancelling play with our magnificent roof, lit up by the glow of our magnificent lighting display and our shimmering giant mirror ball, so come rain or shine, the British weather won’t stop this year’s fun winter day out. We want you to be able to enjoy your skate in all weather conditions; the rink is covered to enable this; however, in extreme weather conditions, we may have to close for safety reasons.